Status methodology

What the status indicators on service pages mean, and what they do not.

What a report is
A report is one anonymous visitor saying a service did not work for them at one moment. Reports are aggregated by time window; we show the counts and the window. Reports are never proof that a service is down for everyone.
Community signal
The community signal compares recent reports with the service's own recent baseline: 'No recent reports', 'Some reports', 'Reports increasing' or 'Many reports'. Each signal is shown with its time window and counts. None of them means 'confirmed down'.
Automated check
For some services we periodically request one approved URL (usually the homepage) from our own infrastructure. The result is labeled operational, HTTP errors, unreachable, inconclusive — or 'No automated check'. One URL responding says nothing about specific apps, regions or accounts. Services without a configured check are not marked 'working'.
Moderation
Reports are rate-limited and deduplicated per visitor; abusive content can be hidden. Comments are plain text, shown as written (no links are clickable). Personal data in comments is a bad idea — we cannot edit reports.
What this page cannot tell you
This directory cannot tell you whether a service works for you specifically, whether a specific account is affected, or why something is slow. Reports never prove that an outage affects everyone. For your own URLs, use the URL tools on this site.

Community guidelines →